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Out of Hours Care

If you would like to talk to a Health Professional outside of our clinics’ hours for health advice please call Healthline: Phone 0800 611 116 for free 24-hour health advice.

Healthline is a free telephone health information service for all the family. The service is staffed by registered nurses who will assess your health needs, and give information and advice to help you decide on the best level of care. For more information about this service see the Healthline website.

Should you need to see a doctor outside of Quaymed’s hour see below:

Out of hours urgent care services are offered by a number of White Cross clinics in Auckland. For more information about these clinics, opening hours and contact details see the White Cross website.

QuayMed patients who are enrolled and fully funded receive reduced price at White Cross clinics. Please inform White Cross on arrival that you are enrolled with QuayMed to receive the reduced fee.

For serious medical emergencies please attend your nearest Public Hospital Emergency Department:

  • For children – Starship, Paediatric Emergency Department, Park Road, Grafton, Auckland
  • For adults – Auckland Hospital, Park Road, Grafton, Auckland or Middlemore Hospital, Hospital Access Road, Otahuhu